Friday, 17 November 2017
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Soalan Lazim

REQUENT ASKED QUESTIONS (FAQ

QUESTION 1 :HOW TO APPLY  FOR PTPTN EDUCATION LOANS ?

  • Applicants must apply for education financing online through the Online Loan Application Website at http://www.ptptn.gov.my
    • Applicants are allowed to apply based only on the date set by the respective higher education institutes. Information on the dates to make applications in accordance with the relevant institutions can be found on the PTPTN website (http://www.ptptn.gov.my).
    • Applicants need to buy a PIN number for RM5.00 which is available at all branches of the Bank Simpanan Nasional through the 3 channels stated below before making the initial registration for education financing application:-
  1. Counter
  2. Automated teller machine(ATM)
  3. Cash deposit machine (CDM)

The PIN number is valid for only 6 months after the date of application registration (initial registration).

  • Applicants must have received the offer of admission to a higher education institute prior to applying for education financing.
  • Applicants must have an individual account number in the bank specified by the respective institution, except for applicants studying in an institution that provides the facility of pre-opening bank accounts for its students.
  • Applicants furthering their studies at master / PhD (full time) under the financing of the Second Economic Stimulus Package (mini budget) from the Ministry of Higher Education must select a course that begins with the words "Mini Budget" in the Programme / Course Name.
  • Applicants can check their application results via the PTPTN Online Loan Aplication Website from the 6th day (working day) after the online closing date prescribed by PTPTN.
  • Successful applicants must browse the PTPTN Loan Application Online Website to print the documents listed.
  • Please ensure your computer has Adobe Acrobat Reader software for the purpose of printing the document. The software can be downloaded from the website,http://www.adobe.com/products/acrobat/. Please click on the icon 'Get ADOBE READER' and install it on your computer.\
  • The documents listed below must be printed on white A4 paper (80 gsm). Print only on one side of each sheet (for each page). The ink must be black.

i. Prepare 2 sets (a printed set and a photocopied set are allowed) of the Education Financing Offer Letter (together with Acknowledgement of Receipt, Approval Letters 1, 2, 3 and 4). Please completeand sign both sets of the documents **.

ii. Prepare 2 sets (a printed set and a photocopied set are allowed) of the Education Financing Agreement. Please complete and sign both sets of documents **.

iii. Prepare 2 sets (a printed set and a photocopied set are allowed) of the Education Financing Agreement Appendix. Students are required to initial on each page in the space provided at the bottom of the document **.

iv. Prepare 2 revenue stamps worth RM10.00 each. Each set of the Education Financing Agreement that has been completed must be affixed with a revenue stamp worth RM10.00 at the top right corner of the front page. (REFER TO APPENDIX A ON THE FINANCING AGREEMENT DOCUMENT.)

Note*The complete sets of the document are for the purpose of filing and reference of theloan recipient and PTPTN.

Recipients are also required to submit ONE (1) COPY of CERTIFIED / SIGNED supporting documents as follows:

  • Financing Application Information to be printed by clicking on the PRINT INFORMATION button in the Online Application Website after registration. - This document does not need to be certified
  • Copy of the recipient's identity card. Photocopy of the front and back of the card to appear on the same page.
  • Copy of Sijil Pelajaran Malaysia (SPM / SPMV). The SPM / SPMV result slip is valid for use only if it does not exceed 2 years from the year of examination.
  • Copy of letter of admission offer into a higher education institute. The letter printed from the internet / portal of a higher education institute must be certified by a Group A Officer of the institute concerned only.
  • Copy of account passbook (page with the account number displayed) / bank deposit slip / verification of personal account number by the bank specified by the higher education institute. This document is to be provided only in the event of error in the account number in the recipient's agreement document.
  • Copy of examination transcript and other admission qualification certificates.
  • Example: STPM / diploma / matriculation / bachelor / master.
  • Copy of salary slip / income tax return (individual) / retiree card/ pension statement / income verification letter / letter of confirmation of unemployment – FIRST GUARDIAN (1).
  • Copy of salary slip / income tax return (individual) / retiree card / pension statement /income verification letter / letter of confirmation of unemployment – SECOND GUARDIAN (2).
  • Copy of pay slip / copy of income tax return (individual) / income verification letter – RECIPIENT (if the recipient is still working).
  • Copy of salary slip / income tax return (individual) / income verification letter / letter of confirmation of unemployment – SPOUSE OF RECIPIENT (if the recipient is married)
  • Letter of Confirmation / Declaration of the Social Welfare Department / Central Zakat if receiving monthly from the relevant Agency-RECIPIENT COST / parents / GUARDIAN.
  • Work Experience Verification Letter from Employer. (For the recipient, the cost of using the experience as one of the entry qualification)

    For students who submit applications in semester 2 and above, the following additional documents are required:
  • Confirmation letters are still learning from the IPT and
  • Copy of the results of all previous semesters. (All supporting documents must photocopy of an A4 size paper using qualified and certified officials. Information about the officers eligible to certify documents can be obtained from PTPTN website.)

 

QUESTION 2:WHAT ARE THE CONDITIONS TO APPLY FOR PTPTN EDUCATION FINANCING?


Students are eligible to apply for education loans if they meet the following requirements:

  1. Citizens of Malaysia.
  2. Not more than 45 years on the date of application.
  3. Passed SPM with at least three credits in any subjects; or
  4. Passed SPM with CGPA of 3.0 and above for students with Community College Certificate who are offered a place to study for a diploma in a polytechnic only or recipient of a polytechnic diploma who received an offer to do a first degree in a public or private institution.
  5. Students of public/private higher education institutes / polytechnics must take courses with registration approval from the Higher Education Institute Management Department (Public/Private Higher Education Institute) / Management Department of Polytechnics and Community Colleges of the Ministry of Higher Education.
  6. Students of private higher education institutues must take courses with a Certificate of Accreditation from the MQA and its validity must not have expired when the application is submitted.
  7. Students with qualifications other than those required in paragraphs (v) and (vi) must obtain confirmation from the department or agency as specified that the qualifications are equivalent to the prescribed qualifications.
  8. The remaining period of study at the time of application shall not be less than 1 year.
  9. Students shall have no other sponsor.
  10. Students must have an SSPN savings account before making an application.

 

QUESTION 3:HOW TO  PURCHASE PIN NUMBER FOR  PTPTN ONLINE LOAN APPLICATION

  1. SMS Banking open for BSN customer that hold account GIRO/ GIROi
  2. SMS Banking registration can be at 3 channels: :
  • Teller Automatic Machine (ATM)
  • Cash Deposit Machine (CDM)
  • BSN Counter

 

 QUESTION 4:WHAT THE CRITERIA DETERMINE  FOR LOAN PTPTN LOAN DISBURSEMENT?

 Loan disbursement are different according to the type of institutions, level of studies and courses, depending on the parents monthly income. (Please refer attachment)

QUESTION 5: DOESPTPTN LOAN IS PROTECTED BY ANY INSURANCE?

 Loan / PTPTN Education Loan coverage group is intended to cover the loan / financing issued by the PTPTN in the event of death of the borrower / recipient a fee or borrower / receiver costs have total and permanent disability.
 Under the concept of group coverage, the amount of the loan / financing issued by PTPTN to all borrowers / receiver cost will be fully protected from takaful operators appointed by PTPTN for every five (5) years.
 Each borrower / recipient is required to bear all costs of cost coverage as stipulated in the loan / financing. For the borrower / recipient who is studying cost, method of contribution deductions made on each loan / financing. 
 While for borrowers / recipients who have completed their studies cost and contribution deduction is insufficient or negative balance, monthly additional charge will be debited to the account of the borrower / recipient cost of a loan / additional funding.
 With effect from 1 January 2012, the company has set a number of takaful contribution deduction for Loan / PTPTN Education Loan in accordance with sponsorship group is as follows: -
 Recipient of the new cost (sponsored by 2012 and above) is the rate of RM0.74 for each funding year to RM1, 000.00, taking into account the total funding approved, the normal duration of study period and repayment, and
 Borrower / receiver cost existing (sponsored 1997 to 2011) is the rate of RM0.40 per year for each loan / financing RM1, 000.00 with regard to total loans / financing approved, the normal duration of study period and repayment
 The new rate of contribution is lower than the old rate of RM0.96 per year for each funding RM1, 000

QUESTION 6 : AM I ELIGIBLE FOR THE EDUCATION FINANCING WHICH HAS BEEN SUSPENDED OWING TO OBTAINING A GPA BELOW 2.0?


Not eligible. Arrears will not be paid if the education financing is suspended due to a GPA below 2.0. However, PTPTN will demand repayment only for the amount already received by the student.

QUESTION 7 :I WAS OFFERED THE PTPTN EDUCATION FINANCING AND SPONSORSHIP FROM ANOTHER SPONSOR AT THE SAME TIME. CAN I ACCEPT BOTH SPONSORSHIPS TO CONTINUE MY STUDIES?

No. You must choose only one of the sponsors. PTPTN has the right to terminate your education financing immediately and make a claim from the student / other sponsor.